General terms and conditions of sale

General terms and conditions of sale

balade-orientale.com is an online store selling perfumes and beauty products. These terms and conditions of sale (T&Cs) govern the relationship between balade-orientale.com and its customers.

1. Subject:

These Terms and Conditions are intended to define the conditions under which balade-orientale.com sells its products to customers.

2. Acceptance of the Terms and Conditions:

Purchasing a product on balade-orientale.com implies full and complete acceptance of these Terms and Conditions .

3. Products:

The products offered for sale on balade-orientale.com are perfume and beauty products. The products are described and presented as accurately as possible .

4. Price:

Product prices are listed in euros and are applicable on the day the order is placed. Prices are subject to change at any time, but products will be billed based on the prices in effect at the time the order is placed.

5. Order:

The order is validated by the customer by clicking the "Validate order" button. The customer receives an order confirmation email.

6. Payment:

Payment for the order can be made by credit card, PayPal or bank transfer.

7. Delivery:

balade-orientale.com is committed to delivering orders as quickly as possible and in the best conditions.

8. Returns and exchanges:

The customer has 14 days from receipt of their order to return or exchange a product. For more information, please see our returns and exchanges policy.

9. Warranty:

Products sold on balade-orientale.comFor more information, please consult our guarantee policy.

10. Responsibility:

balade-orientale.com cannot be held responsible for damages caused to the user of the site, to third parties and/or to its products, in particular resulting from misuse, negligence or inattention on its part.

11. Force majeure:

balade-orientale.com will not be responsible for the non-performance or delay in the performance of its obligations under these Terms and Conditions, if such non-performance or delay is due to a circumstance beyond its control, a case of force majeure, an unforeseen event or an act of state.

12. Applicable law:

These Terms and Conditions are governed by French law.

13. Disputes:

Any dispute relating to the interpretation and/or execution of these Terms and Conditions shall be subject to the jurisdiction of the French courts.

14. Contact:

For any questions or requests, please feel free to contact us via our contact form or by email. We will be happy to respond as soon as possible.

Contact form:

You can contact us via our online contact form. To do so, please fill in the required fields and click "Submit".

E-mail address

You can also contact us by email at the following address: support@balade-orientale.com .

We'd be happy to help!

 

Changes to the Terms and Conditions

balade-orientale.com reserves the right to modify these Terms and Conditions at any time. Modifications will be applicable from the date they are published on the website.