Shipping policy

Shipping Policy

ballade-orientale.com is committed to delivering your orders as quickly as possible and in the best conditions.

Shipping areas: ballade-orientale .com ships worldwide.

Delivery delay :

Delivery times vary depending on the destination and the shipping method chosen.

• Metropolitan France  : 2 to 4 working days
• Europe  : 3 to 6 working days
• Rest of the world  : 5 to 10 working days

Shipping costs:

Shipping costs are calculated based on the weight and destination of the order.

• Metropolitan France :
  • Free from 89 € of purchase
  • €4.90 for orders under €89
• Europe :
  • €7.90 for orders less than
  • €100 Free from €99 purchase
    
• Rest of the world :
  • €24.90 for orders under €199
  • Free from 199 € of purchase

Shipping method :

ballad-orientale.com works with the best carriers to guarantee you fast and secure delivery.

• Metropolitan France  : Colissimo or Chronopost or Mondial Relay
• Europe  : Colissimo or DHL or Mondial Relay
• Rest of the world  : DHL or Mondial Relay

Tracking control :

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can follow the progress of your order on the carrier's website.

Receipt of your order:

When receiving your order, please check that the package is intact and that the contents correspond to your order. If you notice a problem, please contact us as soon as possible.